Who is Neonific
Neonific is a well-established custom neon signs designer trusted by thousands of customers
Established in 2018, Neonific was one of the first companies worldwide to specialize in the creation of custom LED neon signs. Since then, we have served over 7,000 customers including the likes of Nike, RedBull, Lululemon and Yves Saint-Laurent.
At Neonific, we're committed to reducing our environmental impact. We believe that, as a corporate citizen, we play a part in preserving the environment we all live in.
For each item purchased, we will plant one tree in a deforested area through our partnership with Eden Reforestation Projects, a non-profit organization that is dedicated to reforestation efforts.
For more information, please visit here.
Shipping & Delivery
Site-wide free shipping - delivered within 8 to 10 business days.
As soon as the order is confirmed, it will take 1 to 3 days to make the sign.
Once the sign is completed, it will take another 3 to 5 business days to have the sign delivered.
In total, please allow for 8 to 10 business days for delivery from the date of placing the order.
Due to occasional supply chain disruptions, it might take longer than usual for your sign to be delivered.
Shipping is free site-wide and worldwide.
Duties & Brokerage: Depending on your location, brokerage and duty charges may apply. We always pay these fees for our customers, however in some circumstances, you might end up with the unexpected bill. If this is the case, simply send us a photo proof of the duties amount at email@example.com with your order number and we will refund you the amount charged immediately.
Here are the full details of our Shipping Policy.
Yes, we ship our products all over the globe.
Warranty & Repair
We stand by our products - we offer a competitive warranty policy and make sure that every order is delivered to customer satisfaction.
We offer a 2-year warranty for all our products. Our warranty provides a guarantee against manufacturer defects on the electrical components.
All our products are subject to robust quality control.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
In the event that our products are damaged during delivery, please reach out to us immediately and we will offer a replacement at no cost to you.
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
All Neonific sales are final. In the rare event that the sign arrives damaged/defective, with a typo, or the wrong color, we will replace the sign for you free of charge.